5 reasons to use ChatBots for your business

ChatBots are becoming increasingly popular with businesses, being able to provide immediate answers to common questions asked by your clients and prospects.

Here is why you should get your chatbox turned on today:

Millennials like to use Chat

The millennial generation are become the age of prime spending and if they aren’t already your target audience then they should be.  To satisfy their need to chat, without having to keep resources available for messaging then ChatBots are the way to go.

Guide your prospects through a sales journey that is personal to them.

Rather than leaving them to navigate through your website, where they may get distracted or fail to find what they are looking for, ChatBots are able to bring information forward to your prospects ensuring they get what they are looking for and increasing the conversion rates.

Cost effective!

Contrary to popular belief ChatBots are now priced to be accessible for the small business market, so there is no excuse to not have one.  Certainly cheaper than developing interactive apps.

Improves customer loyalty

Customers are loyal to companies who give good service.  Providing efficient and valuable content quickly is the key to successful delivery of service – ChatBots are exactly that.

Be a leader and be novel.

Stand out among your competitors and do something different.

 

To find out more about implementing a ChatBot onto your website, talk to our team, or use our bot, he’s young but he’s learning.