Think I.T. needed a system for collecting customer satisfaction results. They already had a system, but it had some shortcomings and costs were due to increase. Think I.T. engaged with Business Refinery to remap the process and look for improvements. About Think I.T. Think I.T. are an Auckland & Waikato based MSP (Managed Services Provider). […]
Project Outline: Think IT is a Cloud Service Provider (CSP) which means they resell cloud products like Office 365 licenses to their clients. They paid for an application “developed in the USA” which was already expensive and had major limitations in its design. The cost of the application also fluctuated with the exchange rates so […]
Project Outline: Phase 1 of the project was Automating the billing of the licenses, read more here. Phase 2 – Our client Think I.T. who are an Auckland and Waikato based IT services company required a dashboard on their website to allow clients to view their Office 365 license count and users. This had to be […]
Check out our quick video on how we handle the question: How do we roll out Mobile Apps to users that don’t have smart devices or don’t want to use their personal device at work?
Brief: Create a Mobile App for staff members to nominate each other using the 3 pillars of Success (Categories). Result: We created an internal use app hosted on Office 365, using PowerApps. This made of a few simple pages, one introduction followed by a form. Once the app was created, we ran staff training sessions for […]