What is CX and EX?

map lying on wooden table

We help you reinvent the way your customers and employees experience your brand and organisation. This is defined into two fundamental strategies: CX which stands for Customer Experience and EX which stands for Employee Experience. Both are pivotal in creating efficiency and effectiveness with your teams and customers, resulting in a powerful synergy that will […]

Is Microsoft Teams Replacing Skype for Business?

  The official word is that Teams is a single client experience to handle many functions within Office 365, one of which is Skype for Business (SfB).  Much like how you can access Word and Excel via Teams, SfB is still a stand-alone product, but the features of which are available in Teams. “There is […]