What is CX and EX?

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We help you reinvent the way your customers and employees experience your brand and organisation. This is defined into two fundamental strategies: CX which stands for Customer Experience and EX which stands for Employee Experience. Both are pivotal in creating efficiency and effectiveness with your teams and customers, resulting in a powerful synergy that will […]

Transform Your Business with Refinery

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Customers are searching for a better user experience more than ever when interacting with businesses online. This has driven many organisations to transform their business digitally and create a competitive landscape in today’s world. This article will shed some light on who Refinery is  – a leading digital agency focused on modern transformation for organisations […]

Digitally transform your business to provide a better user experience online

Get a Free Website Audit  – worth $250 – today! Businesses locally in New Zealand and globally have rapidly moved to the digital environment during COVID-19. What we’re experiencing is no doubt a catalyst for change. Although there is uncertainty about what the future holds, one thing we’re sure on is – it will be […]